All the payments are subject to bank charges and order cancellation request made on the same day of order provided if such order is not shipped can be refunded only after deducting bank charges.
If maintained properly as per instructions supplied along with the product, the product can be used for a very long time. we only sell it, it’s not possible for us to exchange the used product and even if it’s accepted then it will reach only the other buyer and so in that case we cannot guarantee that only new product is supplied to customers. So to avoid those circumstances, we can process refund only under certain circumstances.
If the product is damaged in transit, then it has to be brought to our notice immediately or within 24 hours of receiving it with proof of clear photograph showing the damage. In that case, the product has to be sent back to us and after examining the product, we can send you a replacement product. If customers feel that the product is not as per description, then it has to be brought to our notice within 24 hours of receiving it with proof of clear photograph. If the claims are genuine, we shall then ask to send back the product and the returned product has to reach us within 5 working days with our tags intact. We shall examine it and according to the facts of the case, we can process a refund. If we have sent the wrong product or if the product is proved that it’s not as per description then we can process a full refund within 21 days after the product reaches us. The above return clause applies only if the product shipped is not as shown in the picture or description.
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