Imaginewenterprises has a transparent and clear shipping policy for all orders placed on our website. Imaginewenterprises aims to get your package to you as quickly as possible, so we make every effort to process your order quickly.
Once the products are shipped from our location, we will send you about delivery through email.
Imaginewenterprises is not responsible for any delay caused by any unforeseen time lags by the traffic on roads in delivering the goods to the customer, or if the customer is not available at the time of delivery.
Imaginewenterprises is committed to delivering the goods to you on time and in good condition. However, Imaginewenterprises has limited liability in case of any loss of goods during transit. The carrier will bear any loss in transit only to an extent of a limit that may change from time to time.
Imaginewenterprises is not responsible if the product comes back to return to us because of incorrect address /not available to receive/refuse to accept in that condition both side shipping charges will be paid by the customer.
In the unlikely event, we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our number or email at imaginewenterprises@gmail.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
